Customer Service Engineer

2 weeks ago

Gurgaon, Haryana, India GE Healthcare Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Customer Service Engineer

Job Description SummaryAll resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description

Key Responsibilities:

  • Develop foundational knowledge in their professional discipline, potentially supporting specialized technical areas.

  • Apply general business understanding gained through education or prior experience.

  • Recognize how their team's work contributes to broader business objectives.

  • Resolve issues using established procedures, escalating to supervisors or senior team members when necessary.

  • Collaborate effectively with colleagues to address challenges.

  • For customer-facing roles, build strong relationships and act as the primary technical interface between the customer and GEHC.

  • Communicate technical information clearly, ask relevant questions, and ensure mutual understanding.

Required Qualifications:

  • This role requires basic experience in the Services & Field Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

Desired Characteristics:

  • Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare.

#LI-ML1

#LI-Onsite

Additional Information

Relocation Assistance Provided: Yes

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,49,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...

  • Customer Service Executive

    4 hours ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...

  • Customer Service Engineer

    1 week ago

    Gurgaon, Haryana, India GE Healthcare Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service Engineer Job Description SummaryResponsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining diagnostic imaging equipment models specific to MICT modality. Job DescriptionRoles and ResponsibilitiesTechnical: Maintaining all models specific to...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India Chakr Innovation Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Manage customer interactions and relationships (by making welcome calls and emails to the customers after the device is handed over the commissioning is done by the installation team).Collaborate with the service manager and the engineers in the field.Coordinate customer service requests and resolve issues by assigning the service engineer on breakdown, b...

  • Customer Service Manager

    2 weeks ago

    Gurgaon, Haryana, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    GB.HO>Customer Experience.CSM>SAM - GB International>Airtel Centre - GurgaonKey Deliverables • Implementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers. • Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance • Identify and...

  • Service Engineer

    4 days ago

    Gurgaon, Haryana, India Vertiv Energy Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Services Sales Senior AnalystThe Service Engineer will be responsible for visiting customer sites to perform installation, commissioning, preventive maintenance, and breakdown maintenance of Precision Air Conditioners (PACs) and Chillers. The ideal candidate will have a strong technical background in HVAC systems, excellent problem-solving skills, and the...

  • Service Engineer

    2 days ago

    Gurgaon, Haryana, India Fidem IT Services Pvt. Ltd. Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Job OverviewWe are seeking a skilled Service Engineer to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our customers.DutiesConducting routine maintenance checks on equipmentTroubleshooting technical issues and providing timely solutionsInstalling and configuring new...

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India Amenify Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    This is an onsite night role- Rotational Shifts: Between 5:30 PM to 6:30 AM, giving you flexibility and variety.Position Overview:The Customer Service Specialist will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with our clients. This role requires someone who can...

  • Customer Support Executive

    2 days ago

    Gurgaon, Haryana, India Cubnet Service Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Bachelor's degree in any fieldExcellent written and verbal communication skillsApplicant should be comfortable with night shifts and WFO Required Candidate profileExcellent communication skills (verbal & written)Excellent customer service skillsAbility to work independently and as part of a team

  • Service Engineer

    6 days ago

    Gurgaon, Haryana, India Jaggi Brothers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe are an Indian company specializing in ophthalmic equipment. Over the years, we have earned a strong reputation for our quality, pricing, and after-sales support. Our vision is clear: to lead in eye care technology. Our commitment is to become one of the best-managed ophthalmic equipment companies in India.Role DescriptionThis is a...