Team Leader
4 days ago
Key Responsibilities
Team Management & Operations
- Lead, guide, and motivate the telecalling team to achieve daily and monthly walk-in targets
- Monitor call quality through regular audits and provide performance feedback
- Ensure proper use and maintenance of CRM systems for lead management
- Prepare daily, weekly, and monthly performance reports
Sales & Outreach
- Represent the organization at education fairs, seminars, and related events
- Ensure timely follow-up on leads from events and campaigns
- Support marketing and outreach activities to increase student inquiries and footfalls
- Communicate active campaigns, promotions, and services to potential clients
Qualifications & Experience
- Total Experience: 5–6 years in Sales, Telecalling, or Customer Engagement (education sector preferred)
- Leadership Experience: Minimum 2–3 years in leading a telecalling or sales team
- Skills: Excellent communication, leadership, and analytical skills; proficiency in CRM tools
- Other Requirements: Willingness to travel for seminars or outreach events
Job Types: Full-time, Permanent
Pay: Up to ₹50,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
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