Engagement Manager
1 week ago
Job Description - Engagement Manager
Job Title: Engagement Manager
Location: Delhi NCR
Employment Type: Full-time
KEY RESPONSIBILITIES:
- Thorough knowledge of Edufront's offerings,
- an ability to articulate and present all aspects of these offerings
- An ability to make proposals
Principals Relationship Management:
- Build and maintain strong, positive relationships with school principals.
- Regularly engage with principals to understand their satisfaction levels and address their concerns or feedback.
- Ensure that principals are well-informed about our organization's activities and initiatives.
School Visits:
- Conduct at least one school visit per day (as required) to stay connected with the schools in the region.
- Interact with teachers and students during visits to ensure they understand the services we provide and feel engaged with our programs.
Reporting and Documentation:
- Create structured reports detailing interactions, feedback, and satisfaction levels of principals and school staff.
- Maintain accurate records of all visits and communications with schools.
Foresight and Challenges:
- Anticipate challenges that schools may face and proactively offer solutions or support.
- Stay updated on the educational landscape to understand evolving needs and trends in the region.
Resource Identification:
- Identify resource requirements for schools and gather feedback from teachers and principals on what they need.
- Collaborate with the organization to allocate necessary resources and support as required.
Expansion Efforts:
- Contribute to the organization's expansion plans in Jammu by identifying potential schools for partnership.
- Assist in acquiring the resources needed to extend our reach to more schools in the region.
Key Requirements:
- Experience: Experience in the education sector.
- Proven Track Record: Demonstrated ability to train the teachers, overseeing STEM education, creating performance reports for stakeholders.
- Education: Bachelor's/Master's degree.
Skills:
- Strong networking and relationship-building abilities.
- Excellent communication, negotiation, and presentation skills.
- Strategic thinking and problem-solving capabilities.
Technical / Digital Skills:
- Proficiency in MS Office (Excel, Word, PowerPoint) and Google Workspace (Sheets, Docs, Slides).
- Experience using CRM systems or monitoring dashboards for reporting and data tracking.
- Familiarity with STEM, EdTech, or digital learning platforms is an advantage.
Core Professional Skills:
- Strong relationship-building and networking abilities.
- Excellent written and verbal communication.
- Analytical thinking, problem-solving, and report-writing skills.
- Ability to work independently and manage multiple priorities.
Passion:
- Deep commitment to improving education.
Personality Traits / Behavioural Competencies
- Entrepreneurial and ownership mindset
- Self-motivated and proactive
- Results-driven and accountable
- Creative problem-solver
- Adaptable and resilient under change
- Strategic and analytical thinker
- Effective communicator and team collaborator
- Positive and influential attitude
- Quick learner with growth mindset
- Ethical, transparent, and dependable
- Organized and disciplined in execution
- Innovative and open to new ideas
- Purpose-driven with long-term vision
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunity to drive transformative change in education at a national scale.
- Collaborative and purpose-driven work environment.
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