Customer Relationship Executive
3 days ago
The Company
Welcome to Panjab Jewelry. We empower jewellers worldwide to access nose
and ear jewellery with unparalleled purity, transparency, and service. As a
renowned Domestic and Export House led by seasoned experts with an
impressive 22 years of expertise.
Job Description
● Understand our products and services well to effectively communicate their
features and benefits.
● Establish and nurture strong relationships with key customers.
● Introduce our products/services to customers, initiating further steps in the
sales process.
● Keep accurate records of customer interactions in the CRE following the
sales process.
● Follow up with calls to nurture leads, address additional questions, and
guide customers through the sales process.
● Build rapport with customers, identify their needs, and provide solutions
aligned with their requirements.
● Go the extra mile by making callbacks or arranging calls after office hours
based on customer convenience.
Qualifications
● Graduate
Key Skills
● Excellent verbal communication skills in both Hindi & English.
● Strong persuasion and negotiation skills to convince potential customers to
make a purchase.
● Results-oriented with a focus on achieving and exceeding sales targets.
● Proficient experience in using CRM software.
Experience
Minimum of 2 years.
Preferences For Local candidates
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