International Technical Support

16 hours ago


Hyderabad, Telangana, India Wingsmate Technologies Full time ₹ 2,16,000 - ₹ 4,20,000 per year

We're Hiring: International Technical Support & Sales Specialist (US Process)

Company: Wingsmate Technologies

Location: Madhapur, Hyderabad (India)

Shift: Night Shift (US Time)

Positions: 25 Openings

Department: Technical Support + International Sales

Role Overview

We are looking for high-performance professionals who can handle both technical support + international sales for our PC Optimization Software.

This role includes supporting customers, resolving technical issues, and offering premium service plans to global customers (mainly USA & Canada).

Key Responsibilities

Technical Support


• Handle Inbound/Outbound calls from US customers


• Diagnose slow PC issues, browser errors, pop-ups, and basic malware symptoms


• Install & configure PC Cleaner / Optimization Tool


• Guide customers step-by-step through troubleshooting


• Provide privacy cleaning, junk removal & system optimization support


• Record case notes and submit daily performance updates

International Sales (US Market)


• Explain product benefits clearly to international customers


• Convert support calls into premium plan sales


• Pitch annual subscription plans in a transparent, ethical manner


• Achieve monthly sales targets (easy & realistic)


• Maintain high-quality customer experience while closing sales


• Build trust and long-term relationships with US clients

Ideal Candidate Profile


• Excellent verbal English communication (US accent is a plus)


• Proven experience in International BPO / Tech Support / Sales


• Confidence in speaking to global customers


• Basic understanding of Windows OS, browsers & PC optimization


• Strong persuasion & negotiation skills


• Must be disciplined, target-driven, and willing to work night shifts


• Freshers with excellent English communication can also apply

Salary Structure


• Base Salary: ₹18,000 – ₹35,000 (based on experience)


• High Incentives: Up to ₹30,000/month (performance-based)


• Monthly bonuses for top performers


• Growth to Team Lead within 6 months possible for top achievers

What We Offer


• Training on PC Cleaner / Optimization Tools


• Attractive sales commissions


• Weekly performance rewards


• Long-term US process career


• Supportive management & friendly work environment


• Opportunity to grow into QA, Trainer, or Team Leader roles



  • Hyderabad, Telangana, India 74ddc58e-d4dc-4508-96fd-489bb225865c Full time ₹ 3,99,600 - ₹ 43,20,000 per year

    Job Title: International Voice Technical Support | Work from Office | HyderabadJob Location: HyderabadJob Description:We are hiring International Voice Technical Support Executives for a leading MNC in Hyderabad. The role involves providing voice-based technical assistance to international customers, resolving technical issues, and ensuring a high level of...


  • Hyderabad, Telangana, India Botree Software International Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,28,000 per year

    Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAsTroubleshooting technical issuesSpeaking to customers to quickly get to the root of their problem.Worked in FMCG/ Logistics IndustryKnowledge of SQL, DMSImmediate Joiners PreferredLanguage known - English and MalayalamTravel...

  • Technical support

    20 hours ago


    Hyderabad, Telangana, India 21st century global services Full time ₹ 4,20,000 - ₹ 7,20,000 per year

    Technical support with international voice experience.Active directory.Office 365.Troubleshooting.exp: 1-3 Yrs Max.Location: Hyderabad.Mode of Interview: 2 Rounds Virtual.Mode of Work: WFO 5 days.Budget: 4.6 LPA.Job OverviewWe are seeking a Junior Technical Support professional with a focus on international voice experience for our Hyderabad location. This...

  • Technical Trainer

    4 days ago


    Hyderabad, Telangana, India Tek Support Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Technical Trainer (Medical Device / Pharma)Location: Gachibowli, Hyderabad, TelanganaJob type: Full-timeJob Summary:Are you a technically strong professional with experience in the **Medical Device or Pharmaceutical industry**—and interested in bridging your technical knowledge with **recruitment and client engagement** for global medical...


  • Hyderabad, Telangana, India Tek Support Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Role : Technical Specialist (Medical Device / Pharma)*Location: Gachibowli, Hyderabad, TelanganaWork Type: 100% OnsiteShift Timing: Night Shift (06:30 PM – 03:30 AM IST)Experience Level:* 3–6 yearsAre you a technically strong professional with experience in the *Medical Device or Pharmaceutical industry—and interested in bridging your technical...

  • Technical Support

    20 hours ago


    Hyderabad, Telangana, India Systra Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India's valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence, holistic approach and the tremendous talent provides a career that puts people...


  • Hyderabad, Telangana, India Verisk Analytics Full time ₹ 3,50,000 - ₹ 6,50,000 per year

    DescriptionA Business Support Analyst I is someone who has 6-12 months experience in an application support role or can demonstrate an aptitude for problem solving through their education/work experience. The candidate will be able to demonstrate strong potential to provide an exemplary support service to Verisk's highly valued clients putting the clients'...


  • Hyderabad, Telangana, India AT&T Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description:Overall Purpose: THIS JOB REQUIRES SPECIAL APPROVAL FROM THE INTERNATIONAL COMPENSATION JOB FAMILY OWNER. Responsible for supporting a diverse range of internal end-to-end information technology systems, infrastructure, and services across multiple regions and countries, ensuring the seamless delivery of end-to-end support in various...

  • Technical Support

    1 week ago


    Hyderabad, Telangana, India Careernet Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Key Skills: Technical Support, ServiceNow, Dynatrace, New Relic, Production Support, Application SupportRoles and Responsibilities:Respond to technical issues reported via eyes-on-glass monitoring, ServiceNow incidents, and user reports.Lead and coordinate managed incident calls, demonstrating effective leadership and communication.Provide Level 2.5...


  • Hyderabad, Telangana, India Trigent Software Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Technical Support Engineer:Experience: 2-4 yearsLocation: BengaluruResponsibilities :Technical Support skills,Active Directory, ServiceNow Tool,Voice process,International Voice process, Outlook, Microsoft 365 TroubleshootingStrong communication skills, oral and written.Respond to requests for technical assistance by phone, email, chat.Enter and manage all...