Service Delivery Admin

16 hours ago


Pune Cerebrum India Johnson Controls Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Service Delivery Admin

Job Description
  • Assists SDM (CSA) with daily activities regarding LNM Jobs, including submitting Monthly/Quarterly Outlook of LNM Revenue and achieving LNM commitments as per Outlook commitments.
  • Coordinates job booking with LNM Sales Engineers (TTL - Sales).
  • Collaborates with Engineers for Part code creation and other Service Max related requirements.
  • Coordinates with Engineers for Advance/Inventory Ordering of materials, including daily tracking of parts availability and ordering necessary parts/material.
  • Obtains necessary approvals per DOA for Material & Labour PRF requests.
  • Works with SCM for the release of PO to SDC/Factory, Vendors/Subcons.
  • Keeps track of inventory ordered.
  • Raises invoices in SAP and coordinates with the Billing team for timely billing.
  • Coordinates with LND team for dispatch of materials, updating customers and engineers, and tracking acknowledgement of material delivery.
  • Works with Engineers for site activities and completion reports to initiate billing requests for SITC/Labour jobs.
  • Coordinates with the Billing team to upload invoices in the customer portal.
  • Reviews & Tracks Accounts Receivables (AR) from customers and follows up for timely payment collection & accounting.

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