Customer Support Specialist

5 days ago


Cochin, Kerala, India PIT Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

PIT Solutions is a global technology services provider with over 25 years of expertise in delivering innovative, human-centered digital solutions. Headquartered in Switzerland with offices in India, UAE, USA, Germany, and Mexico, the company has successfully completed more than 5,000 engagements across diverse industries. With a team of over 800 technical experts, PIT Solutions specializes in custom software development, web and mobile applications, and advanced AI, cloud, and data science solutions. The company is accredited with prestigious certifications and partnerships, including Microsoft Gold, TYPO3 Silver, and ISO 9001:2015, reflecting its commitment to quality and excellence. PIT Solutions fosters a collaborative culture of integrity, innovation, and continuous employee development through its PITS Learning Academy.

Location : Kochi (Onsite)

Qualifications

  • Bachelor's degree in
    Business, Communications, or a related field
    (preferred).
  • Minimum
    1 year of experience
    in customer support or a similar client-facing role.
  • Excellent written and verbal communication
    skills.
  • Strong
    problem-solving abilities
    and the capacity to remain composed under pressure.
  • Proven ability to
    multitask, prioritize,
    and manage time efficiently in a fast-paced environment.
  • Demonstrates
    empathy, patience,
    and a strong
    customer-first mindset.


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