ServiceNow Developer
5 days ago
- 3 to 5 yearsServiceNow Developer is responsible for designing, building, and maintaining solutions on the ServiceNow platform by developing custom applications, workflows, and integrations using JavaScript and web services
- Must have worked on ServiceNow Ticketing System in a Developer role
- Should have experience in ServiceNow Integration with middleware platforms, monitoring tools, building custom solutions
- Develop integrations with other systems and applications using ServiceNow's web services and APIs
- Write custom scripts and business rules in JavaScript to add dynamic behavior to workflows and applications
- Configure the platform, including forms, lists, and reports, to improve user experience and functionality
- Should be smart enough to analyze the business opportunity, find opportunity to automate, adopt AI
- Should be familiar with ITIL process and concept
- Familiarity with ServiceNow products Virtual Agent, Now Assist and Integration Hub
- Should do testing and validation
- Should have clear understanding aboutdeployment of changes
- Find opportunities for automation, ROI by looking at the history of tickets and SOPs
- Create comprehensive documentation
- Must have : Advanced proficiency in JavaScript, Glide scripting, Business Rules, and UI policies
- Solid background in data structures, algorithms, object-oriented design, design patterns, and performance/scalability optimization
- Practical experience in integrating Agentic AI for automated decision-making and workflow orchestration
- Proven hands-on skills in REST/SOAP API integrations and working with external AI models
- Good to have : ServiceNow Certified System Administrator/Application Developer
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