Assistant Soft Service Manager

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Assistant Soft Service ManagerWhat this job involves:DUTIES AND RESPONSIBILITIESUnderstand JLL IFM Service contract.Take over the Site, Actively call out snags and snag closure.Vendor Management aligning with all supplier to establish and maintain operational stability,compliance score, timely execution of work and cost efficiency and KPI meeting withsuppliers.Operational issues on real time basis which requires assistance, guidance and approval.Landlord Management – Aligning with Landlord to timely resolve issue, invoice processing.Participate in Emergency Evacuation procedures including crisis management and businessForecast budget and manage the same within negligible variance.Interacting with Intel SPOC for monthly walkthrough, on demand request etc.Advice the Site Manager on implementing ideas, cost saving etc.Tracking & control – Inventory, expense, invoice.Ensure adherence to policies and procedures applicable to the FM function.Plan, organize and arrange any event for JLL and Client.Ensure compliance of regulations / requirements of JLL management and Client.Provide assistance in general administrative activities as required.KPI meetings with supplier.Regular meeting with Admins to understand the day to day requirement.Any other duties as and when required by the direct Manager/ Client.Contract Management for both JLL & Client.LEADERSHIPStack holder management – Aligning with PMO's, Admins and BU.People / Team Management – To manage team of HK team , mail roomWork in partnership with JLL SME team to implement strategies, policies, andservices to increase employee satisfaction & reduce organizational and operational Risk.Set team targets & monitors performanceAssist and mentor subordinates on standards and practicesSound like you? To apply, you need to be:A highly skilled professionalYou should be a graduate in any discipline and have minimum 5-8 years' experience in facilities management. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you're familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. English-excellent written and oral communication skills – MandatoryKnowledge of Local language – Advantage Knowledge & Proficiency on:Soft Services knowledgeGood Administrative skillsPeople ManagementWhat we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply todayLocation: On-site –Hyderabad, TSScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.