Reinsurance Operations Manager

2 days ago

Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Manager

Key Responsibility Areas including preferred Skills and Experience

  • Sound understanding of Reinsurance operation and accounting of Premium and Losses, Topside Premium, and losses Adj
  • Review of cession calculations, system cessions and validations
  • Review of settlements of FAC, XOL and QS Treaties
  • Review of the Market reports (Bordereaux) sent to the reinsurers/brokers
  • Should be able to manage a team and coach them continuously to achieve business goal
  • Able to help team in resolving their queries as an when needed
  • To ensure complete operations management for end-to-end processes, including Claim notice, collections, Cash applications, month end premium and loss JEs, reconciliation and reinsurance reporting
  • Is required to possess deep knowledge of the all the activities, workflow, expectations of all end clients
  • To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements
  • Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis.
  • To handle any escalation w.r.t. any operational issue.
  • To ensure proper documentation of workflow of all activities related to all the clients.
  • To interact with a client on day-to day basis responding to their requirements at a short notice by re-aligning priorities.
  • Should be able to understand & anticipate Clients business needs, concerns & issues, and be able to proactively resolve the same.
  • Constantly look for opportunities to improve the client processing and provide value addition to client by exceeding expectations.
  • To create systems and checks for internal compliance policies and guidelines and ensures maintenance of clear and precise records per the requirements.
  • Encourages & demonstrates respect for others in a team and inculcate the same culture across the team members

Competencies:

  • Profound knowledge of P&C Reinsurance Business
  • Excellent communication both written, verbal, and analytical skills
  • Good decision-making skill
  • Knowledge of London Market reinsurance preferred
  • Committed to achieving specific objectives and takes ownership for accomplishing them.
  • Effectively balances quality, customer service and productivity standards
  • Ability to prioritize & multi-task
  • Exhibits meticulous attention to detail
  • Good problem solving & analytical skills
  • Capable of working with tight deadlines and working under pressure
  • Act as liaison between team members and management & bring issues/concerns to management

Eligibility Criteria:

  • Manager -Bachelor's degree or Post Graduate, with overall 8-12 years of experience
  • 3 years of supervisory experience in the field of Insurance/Reinsurance accounting
  • Proficiency in MS Excel and PowerPoint
  • Desirable-Certification in P&C Insurance
  • Preferable experience in Sequel Re system
  • Must have an experience of setting up a new process

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