Invoice Support Specialist

1 week ago

Bengaluru, Karnataka, India Straive Full time US$ 90,000 - US$ 1,20,000 per year

Must have some vendor invoicing experience.

Job Description

  • Follow up with invoice approvers to ensure outstanding and aged invoices get processed.
  • Help invoice approvers understand their responsibilities and educate them on resources available.
  • Assist with submitting manual invoices when necessary.
  • Assist with creating credit memos or obtaining refunds when necessary.
  • Process system updates to change designated invoice approvers.
  • Respond to questions and requests from vendors or VROS (Vendor Relationship Owners) when an invoice gets stalled in the workflow.
  • Liaison between vendor, VRO, and backend payment team to facilitate the resolution of escalations on invoice issues.
  • Raise flag to leadership when blockers or concerns in vendor spend arise.
  • Work collaboratively with internal subject matter experts across Tax, Finance, Firmwide Sourcing Operations, Procure to Pay, Business, and other areas as required.

About Team

  • Enterprise Partnerships Vendor Invoicing supports all products across the Enterprise Partnerships business

SKILLS & EXPERIENCE WERE LOOKING FOR

  • Minimum bachelors degree (U.S. or equivalent).
  • Financial industry or vendor management experience preferred, but not required.
  • Strong attention to detail.
  • Strong problem-solving skills.
  • Ability to handle multiple tasks at a time, and prioritize as necessary.
  • Excellent written and oral communication skills, with the ability to tailor the message to the audience as appropriate.
  • Ability to work with senior management and external partners.
  • Proficient use of Microsoft Office Suite to include Word, Excel, Outlook, and PowerPoint.

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