Business Application Analyst

7 days ago

Gurgaon, Haryana, India Moody's Full time ₹ 1,50,000 - ₹ 28,00,000 per year

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills & Competencies

  • Deep expertise in Salesforce administration, including configuration, automation tools (Flows, Process Builder), security models, and data management.
  • Strong analytical and problem-solving skills with a keen attention to detail and the ability to translate data into actionable insights.
  • Excellent communication and interpersonal skills, with a proven ability to collaborate with stakeholders and provide effective user support and training.

Qualifications

Bachelor's degree or equivalent experience with 3+ years in a hands-on Salesforce Administrator role. Salesforce certifications are a strong plus.

Role & Responsibilities

  • Administer and configure the Salesforce platform (Classic & Lightning), implementing workflows, process automation, and security models to meet business requirements.
  • Manage data integrity through cleansing, migration (Data Loader/Workbench), and the development of insightful reports and dashboards to support business decisions.
  • Serve as the primary technical support contact for all Salesforce users, providing troubleshooting, training, and documentation to drive user adoption and proficiency.
  • Collaborate with stakeholders to analyze business processes, identify opportunities for improvement, and implement automation to enhance system efficiency.
  • Stay current with Salesforce releases and new features, evaluating and implementing them to continuously improve the platform.

About the team

The MIS Commercial Support Team manages and optimizes the Salesforce platform for MIS Commercial. Their core responsibilities include global support, user account setup, permission management, and role creation to ensure proper data access. They also configure custom objects, fields, and page layouts to tailor the platform to business needs.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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