Food & Beverage Associates

2 days ago

Lonavla, Maharashtra, India The Machan Resort LLP Full time ₹ 2,50,000 - ₹ 4,20,000 per year

Department: Food & Beverage Service

Location: The Machan Resorts, Lonavala

Reporting to: F&B Executive

Job Summary:

The F&B Service Associate is responsible for delivering exceptional guest service by ensuring prompt, courteous, and efficient service of food and beverages in the restaurant, in-room dining, or banquet events, as per the standards of the property.

Key Responsibilities:
  • Greet guests warmly and assist them with seating and menu choices.
  • Take food and beverage orders accurately and deliver them promptly.
  • Serve food and beverages as per standard operating procedures (SOPS).
  • Ensure guest satisfaction by checking on tables regularly and resolving any complaints or issues promptly.
  • Maintain cleanliness and hygiene of workstations, dining area, and service equipment.
  • Assist in setting up and clearing tables, polishing cutlery, and refilling condiments.
  • Follow all safety and sanitation policies when handling food and beverages.
  • Work closely with kitchen and bar staff to ensure smooth service operations.
  • Upsell menu items and promote daily specials and loyalty programs where applicable.
  • Maintain billing and payment procedures accurately.
  • Adhere to grooming and uniform standards.
Qualifications and Skills:
  • Degree/Diploma in Hotel Management or related field preferred.
  • Minimum 0-2 years of experience in F&B service; freshers with internships may apply.
  • Good communication and interpersonal skills.
  • Customer-focused attitude with a pleasant personality.
  • Basic knowledge of food and beverage menus and service styles.
  • Ability to work under pressure and as part of a team.
  • Flexible to work in shifts, including weekends and holidays.
Physical Requirements:
  • Ability to stand for extended periods.
  • Ability to lift trays and move quickly between tables and kitchen/service stations.
Compensation:

As per industry standards

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