Implementation Engineer

1 week ago

Gurugram, India Loop Subscriptions Full time

Key ResponsibilitiesClient Onboarding: Collaborate with the onboarding specialists to understand the technical requirements and ensure smooth onboarding of the merchants.Data migration: Own the migration infrastructure to help merchants migrate their subscriptions data from their previous platform to Loop ensuring no data loss and errors.Technical Support: Provide technical support to clients during the onboarding process, addressing any issues or concerns promptly.Documentation: Create and maintain documentation for common configurations, data migration process and popular troubleshooting for speed resolution.Quality Assurance: Conduct thorough testing and quality assurance to ensure no escalations or issues reported after the merchant is onboarded.Shopify Expertise: Leverage your knowledge of Shopify to better assist merchants in having the custom requirements implemented as per the expectation.QualificationsMinimum of 2 years of experience in backend tech operations or a related role.Proficiency in JavaScript, CSS, HTML and Python scriptsExperience in working with e-commerce platforms, particularly Shopify, is a significant advantage.Strong problem-solving skills and attention to detail.Good communication and interpersonal skills.Ability to work collaboratively in a fast-paced and dynamic team environment.Self-motivated and capable of working independently when required.

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