Phone Banking Officer

5 days ago


Andheri Mumbai Maharashtra, India GRMAC Pvt ltd Full time

JOB DESCRIPTION:

- Receive and respond to inbound calls from customers regarding a variety of banking products and services.
- Provide accurate, timely information regarding banking products, account details, services, and procedures.
- Resolve customer complaints in a professional manner, offering practical solutions and ensuring customer satisfaction.
- Collaborate with team members and management to continuously improve customer service standards and processes.

Eligibility Requirements
- Graduation Mandatory
- 1-7 years of exp in any Industry
- Excellent communication in English & Hindi
- Age Criteria Below 32

Shift: Rotational shift (No night shift for females: Timings: 8am to 8pm)

Week off: Rotational Week off

Mode: Work from Office

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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