Client Engagement Executive

20 hours ago

Bengaluru Karnataka, India Champions Group Full time

**Job Title**: Client Support Executive - International Voice Process

**Experience**: 1 Year

**Location**: HSR layout, near Silk Board, Bangalore(560068)

**Key Responsibilities**:

- Handle inbound and outbound calls to assist international clients.
- Resolve customer queries and provide accurate information in a timely manner.
- Maintain a high level of professionalism and empathy during client interactions.
- Document all interactions and update client records in the CRM system.
- Collaborate with internal teams to ensure quick resolution of client issues.

**Requirements**:

- Minimum 1 year of experience in International Voice Process or Customer Support.
- Excellent verbal communication skills in English.
- Ability to work in night shifts (if required).
- Strong problem-solving and interpersonal skills.
- Basic computer knowledge and familiarity with CRM tools.

**Preferred Skills**:

- Prior experience in BPO or ITES environment.
- Ability to handle pressure and meet performance targets.

Pay: ₹25,733.91 - ₹30,822.79 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

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