Sales Executive

A **Sales Executive** in a hotel is responsible for driving the hotel's revenue by promoting its services and facilities to potential clients, both corporate and leisure. They manage client relationships, generate sales leads, and work to achieve the hotel's sales targets. Below is a detailed job description for a Sales Executive in a hotel:
Job Title: Sales ExecutiveJob Summary:
The Sales Executive is responsible for promoting the hotel’s services to increase room bookings, meeting space rentals, and other hotel amenities. The role involves managing relationships with clients, generating leads, closing sales, and ensuring customer satisfaction to maintain and grow the hotel's revenue.

Key Responsibilities:

- **Sales & Revenue Generation**:

- Identify and target potential clients, including businesses, travel agents, event planners, and corporate clients.
- Develop and implement strategies to promote the hotel’s services (rooms, conference facilities, restaurants, etc.).
- Meet or exceed sales targets and revenue goals.
- Promote special offers and packages to maximize occupancy and revenue.
- **Client Relationship Management**:

- Build and maintain strong relationships with current and potential clients to ensure repeat business.
- Conduct regular follow-up with clients to ensure satisfaction and resolve any issues promptly.
- Negotiate contracts and terms to secure bookings and business agreements.
- **Market Research and Lead Generation**:

- Conduct market research to identify new business opportunities, trends, and competitor activities.
- Attend trade shows, networking events, and industry conferences to generate new leads.
- Use online and offline methods to source leads and turn them into actual bookings.
- **Sales Presentations and Proposals**:

- Prepare and deliver compelling sales presentations to clients.
- Provide proposals and quotes for clients, ensuring pricing is competitive and profitable.
- Work with the sales and marketing teams to create promotional materials and offers.
- **Collaboration with Other Departments**:

- Work closely with the operations team (front desk, catering, housekeeping, etc.) to ensure smooth delivery of services and customer satisfaction.
- Communicate client needs and expectations to relevant departments.
- **Reporting & Administrative Duties**:

- Maintain accurate records of sales activities, customer interactions, and booking details.
- Prepare reports on sales performance, including potential business forecasts, market analysis, and competitor comparison.
- Track and report on individual performance against sales goals.

Skills and Qualifications:

- **Education**: A bachelor's degree in business, marketing, hospitality, or a related field (or equivalent experience).
- **Experience**: Previous sales experience in the hospitality industry or a related field is highly desirable.
- **Skills**:

- Excellent communication and negotiation skills.
- Strong customer service orientation.
- Good organizational and time-management abilities.
- Proficient in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
- **Personal Attributes**:

- Professional and personable demeanor.
- Goal-driven and results-oriented.
- Ability to adapt to changing client needs and market conditions.

Work Environment:

- Typically works in an office environment, with visits to the hotel premises and client locations as necessary.
- May require evening or weekend hours depending on client schedules and events

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Compensation Package:

- Commission pay
- Performance bonus

Schedule:

- Day shift
- Morning shift

Work Location: In person