Cse (Customer Support Executive)

1 day ago

Bengaluru Karnataka, India Hr planning network Full time

**Designation - Customer Support Executive Location - Bengaluru**

**About Posiflex**:
Known for manufacturing, supplying, and trading a wide range of optimum quality POS Systems & Computer Hardware, Posiflex Technology (India) Pvt. Ltd. started its operation in the year 2001. Inclusive of POS Peripherals, Handheld Scanners, and Billing Machines, we offer a wide range of products. These POS systems & computer hardware are manufactured in compliance with the industry-laid norms by using advanced equipment. Their rich attributes such as easy installation, minimum maintenance, low working cost, optimum functionality, and longer serving life, make these POS systems & computer hardware highly demanded in the market. In addition to this, the range offered of POS systems & computer hardware is available to us at industry-leading prices.

**Key Responsibilities**:
Work closely with field engineers and service teams to schedule maintenance or repairs

Continuously work on improving customer service efficiency and response times.

Coordinate with the technical team for complex issues and ensure resolution within the SLA

Wiling to work in holidays and Weekends

1+ years of experience in customer support, preferably in the POS or IT hardware industry

Excellent verbal and written communication in English and Hindi. Local language is an added advantage

Experience with CRM software and support ticketing systems.

Ability to handle high-pressure situations and manage multiple tasks efficiently

For More Information Contact On +**91 7683098091**

Thanks And Regards

anamika

**+91 7683098091**

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹24,951.10 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Work Location: In person

**Speak with the employer**
+91 7683098091

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