Customer Support Executive

7 days ago

Noida Uttar Pradesh, India PND Global logistics Full time

**Role Description**
- Follow up with Sales personnel and customers to provide timely quotations and address any queries or concerns.
- Liaise with Shipping Liner, Customers, and CHA to resolve any issues that may arise during shipment, ensuring timely resolutions of problems.
- Manage job openings within the systems, updating information accurately and in a timely manner.
- Handle export LCL/FCL shipments, collaborating with CHAs, co-loaders, exporters, and liners from booking shipment realization at the destination.
- Plan and ensure all export containers are moved and loaded on time to meet cut off deadlines.
- Resolve routine inquiries from shippers, shipping lines, and agents providing efficient and satisfactory solutions.
- Supervise and control operations to prevent any unfair practices, ensuring compliance with company policies and regulations.
- Interact with shipping lines, port authorities, customs officials, and consolidators to facilitate smooth and timely shipments, maintain positive relationships with key stakeholders.

**Qualifications**
- Bachelor's degree in a relevant field.
- Strong customer support and interpersonal skills.
- Proven experience in shipping operations or logistics coordination, with a strong understanding of export process.
- Ability to ensure customer satisfaction.
- Excellent communication skills.
- Ability to work well in a team.

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- freight forwrading: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9625255472

  • Customer Care Executive

    1 week ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Support Executive

    4 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Support Representative

    2 weeks ago

    Sector-128 Noida, Noida, Uttar Pradesh, India NEET SUPPORT Full time

    **About NEET Support** **Key Responsibilities** - **Issue Resolution**: Resolve customer queries, complaints, and concerns promptly and effectively. - **Follow-ups**: Maintain follow-ups with students and parents to ensure their issues are resolved and they are satisfied with the service. - **Database Management**: Update and maintain accurate records of...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...

  • Customer Support Executive

    5 days ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Support Executive

    4 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities Handle inbound and outbound...

  • Customer Support Executive

    3 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities Handle inbound and outbound...

  • Customer Support Executive

    3 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...

  • Customer Support Executive

    3 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Support Executive

    4 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...