Personal Loan Executive
6 days ago
**Company Overview - RupeeQ**
RupeeQ is a fast-growing financial services platform dedicated to providing quick, transparent,and customer-friendly personal loan and overdraft solutions. With a focus on trust, efficiency,and customer satisfaction, we aim to simplify borrowing and deliver a seamless experience to every customer. At RupeeQ, we believe in empowering individuals through responsible credit and exceptional service.
**Key Responsibilities**
- Make outbound calls to potential customers regarding personal loans and overdraft
products.
- Explain product features, eligibility, interest rates, and documentation requirements
clearly.
- Handle inbound queries and provide prompt and accurate solutions.
- Maintain daily call logs, customer records, and follow-up schedules.
- Ensure high levels of customer satisfaction through professional communication.
- Coordinate with internal teams (operations, credit, and sales) for smooth loan processing.
- Meet daily/weekly calling targets and contribute to team performance goals.
**Requirements**:
- Minimum 6 months-2 years of experience in telecalling or customer service (preferably
in finance/loans).
- Excellent communication and convincing skills.
- Basic understanding of personal loans/overdraft products is an advantage.
- Ability to handle customer queries patiently and professionally.
- Strong follow-up and documentation skills.
- Comfortable working in a fast-paced, target-driven environment.
**Job Types**: Full-time, Permanent
Pay: ₹13,389.41 - ₹32,317.89 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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