Training Coordinator

8 hours ago

Pune Maharashtra, India Hacknow Full time

**Location**: Pune (Work From Office)
**Industry**: Ed-Tech (Prior experience in Ed-Tech will be an added advantage)

**About the Role**

**Key Responsibilities**

**1. Training Operations & Coordination**
- Coordinate and support **training, workshops** ensuring smooth execution.
- Maintain **attendance sheets**, workshop data, active training lists, to-do lists, and follow-up trackers.
- Share guidance videos, booking links, access instructions, and training resources with clients.
- Create and manage **PPTs, newsletters, eBooks**, and workshop material (HackNow templates, Word/PPT files, etc.).

**2. Recordings & Content Management**
- Manage, organize, and share **training session recordings** with clients.
- Provide guidance on **recording access**, including how to view, download, and use them.
- Maintain a centralized repository of all training recordings and data.

**3. Client Communication & Interaction**
- Manage daily communication through WhatsApp groups.
- Handle international client interactions considering **time zones**.

**4. Meeting & Platform Management**
- Host online meetings, create and share meeting links with clients.
- Manage platforms such as **LinkedIn, YouTube, company website** and coordinate updates.
- Ensure smooth delivery of **ServiceNow module documentation** to clients.

**5. CRM & Tools Management**
- Learn and teach the use of **CRM software** and **Cloud Panel** for bulk messaging.
- Update all trackers and maintain **centralized data** for training programs.
- Explain **access types** (view/edit) and manage permission settings.

**6. Marketing & Training Support**
- Watch and understand all **marketing videos**, Shah’s training program videos, and guidance videos for internal training.
- Support trainers with required templates, documents, resources, and updated content.

**Required Skills & Qualifications**
- Strong communication and coordination skills.
- Prior experience in the **Ed-Tech industry** is preferred.
- Knowledge of **Excel**, Google Sheets, basic CRM systems, and cloud platforms.
- Ability to create professional **PPTs, documents, and eBooks**.
- Comfortable managing WhatsApp groups, LinkedIn, and YouTube.
- Ability to multitask and handle operational responsibilities efficiently.
- Good understanding of time zones, especially for international clients.

**Why Join Us?**
- Opportunity to grow in a fast-expanding Ed-Tech environment.
- Exposure to international clients and real-time training workflows.
- Work closely with top trainers and access high-quality learning content.
- Friendly and growth-oriented work culture.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Work from home

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