Store in Charge
3 hours ago
**JOB DESCRIPTION - Store In-Charge**
**Location**: 2 - Vadodara, 3 - Surat
**Store In charge/Store Manager role (Q-commerce/Grocery/Retail preferred)**
**Prefer Immediate Joiner - Max 15 Days**
Works in shifts and is fully accountable for the overall performance and day-to-day operations of the assigned store.
**Specific Activities to be Done**:
- **Metrics**:
- Responsible for store-level metrics: OTD (On-Time Delivery), write-off, customer complaints, and attrition
- **Monitoring**:
- Monitor and analyse key reports to take necessary actions for improving OTD, write-offs, DER, and customer complaints
- Ensure timely execution of GRN, PRN, cycle count, and FEFO/expiry-related processes
- Handle basic P&L understanding for store-level cost and efficiency
- **Store Operations**:
- Ensure store processes are followed as per SOP
- Track live dashboards to resolve any operational bottlenecks in real-time
- Ensure process adherence and compliance at the store level
- **People Management**:
- Create and manage staff rosters and ensure adherence
- Supervise, counsel, and guide store team members
- Drive recognition and manage discipline with timely feedback and warnings
- Strong understanding of retail store operations
**Skills**:
- People management
- Good communication skills
- Leadership and team handling
- Operational and process orientation
**Personal Attributes**:
- Customer focus (internal/external)
- Timeliness
- Initiative and ownership
- Speed and execution mindset
**Profile**:
**Education**: Graduate
**Years of Experience**: Minimum 3-4 years
Team handling Experience Required
**Job Type**: Permanent
Pay: Up to ₹350,000.00 per year
**Experience**:
- Store supervision in Q-commerce/Grocery/Retail : 3 years (required)
Work Location: In person
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