Application Support

5 days ago

Ahmedabad Gujarat, India Arrow Electronics, Inc. Full time

**Position**:
Application Support

**Roles & Responsibilities:

- **
- Execute core ITIL functions such as Incident Management and Change Management adhering to processes built with a strong customer focus.
- Investigate failures, identify root cause and implement remedies as part of continuous.
- Improvement effort
- Proficient in building and troubleshooting complex queries for relational databases. Ability troubleshoot NoSQL databases.
- Collaborative spirit and ability to unite stakeholders to clearly define and assess the technical feasibility of change and feature requests for the e-commerce platform.
- Strong written communication skill with aptitude towards technical visualizations, features and workflow documentation, including SOPs, flow diagrams, end user documentation and knowledgebase creation.
- Demonstrate a powerful sense of customer service, teamwork, work ethic and positivity.
- Ability to work SMART under extreme pressure with very little or no supervision.

**Must Have Skills:

- **
- Willingness to work in rotational shifts 24X7
- Experience with Microsoft Azure IaaS and PaaS services i such as service fabric, stream analytics, IoT hub and power.
- Experience in either SQL, NoSQL, NewSQL technologies like MySQL, MongoDB, Cassandra etc
- Experience in enterprise B2B e-commerce platform (such as Hybris, Intershop) support.
- A good understanding of IoT infrastructure, such as network communications, mobile equipment technology, cloud services

Good to have CI/CD tools to understand the production deployment

**Location**:
IN-GJ-Ahmedabad, India-Ognaj (eInfochips)

**Time Type**:
Full time

**Job Category**:
Engineering Services

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