
Inside Sales Rep 2
6 days ago
**Job Summary**
- This role is responsible for leading customer engagements through proactive outreach and managing complex sales support. The role analyzes data, contributes to long-term strategies, fosters relationships, and collaborates across departments for continuous sales improvement and growth.
**Responsibilities**
- Provides sales support on complex engagements while maintaining the sales pipeline and achieving and/or exceeding goals and quotas.
- Initiates customer contact and follows up on leads, proactively engaging with customers to sell the organization’s offerings.
- Maintains an in-depth understanding of the company's products or services and effectively communicates their value propositions to both clients and junior team members.
- Collaborates with senior management to contribute to the development of long-term sales strategies, including target market expansion, product positioning, and sales channel optimization.
- Stays updated about industry trends, competitor activities, and emerging market opportunities, sharing insights with the team and contributing to the overall strategy.
- Fosters and maintains strong relationships with key customers, understanding their evolving needs and working to ensure their satisfaction and loyalty.
- Analyzes sales data, trends, and market insights to prepare accurate sales forecasts and reports for management.
- Collaborates closely with other departments such as marketing, product development, and customer support to address customer needs and drive continuous improvement.
- Identifies areas for process enhancement within the sales cycle to streamline operations and increase efficiency.
- Explores and identifies new market opportunities, potential partnerships, and avenues for revenue growth.
**Education & Experience** Recommended**
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
- Typically has 1-2 years of related work experience, preferably in inside sales or tele sales, or a related field.
**Preferred Certifications**
- Certified Inside Sales Professional (CISP)
**Knowledge & Skills**
- Business Development
- Business Planning
- Business To Business
- Cold Calling
- Consultative Selling
- Cross-Selling
- Customer Relationship Management
- Inside Sales
- Marketing
- Merchandising
- Outbound Calls
- Phone Sales
- Product Knowledge
- Sales Process
- Sales Prospecting
- Sales Strategy
- Salesforce
- Selling Techniques
- Telemarketing
- Upselling
**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
**Impact & Scope**
- Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
**Complexity**
- Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.
**Disclaimer
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