Process Trainer

**Hiring for Process Trainer - Domestic Process**

**Budget - 3-3.5 LPA**
- Graduate with excellent spoken and written English.
- At least 2yrs work experience in Training in a similar environment
- Excellent communication and presentation skills.
- Ability to build rapport with key stakeholders - internally and externally
- Exceptional reporting and analysis skills
- Strong analytical, conceptual and problem-solving abilities required
- Ability to work in a fast-paced environment with mínimal supervision
- Self motivated team player with high energy levels and passion for training
- Feedback skills to inspire Agents to improve performance
- Leadership, conflict management and problem solving qualities
- Go-getter attitude with multitasking capability
- Open to work in rotational shifts
- Working experience as a Content moderation trainer for New Hire Batches, TNA/TNI, Refresher Trainings.
- Develop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff.
- Provide inputs for training to assist reducing the learning curve of new hires
- Identify training needs and devise improvement plans thru innovative coaching techniques/refreshers/Classroom Based Training techniques.
- Conduct Product Knowledge Tests on a periodic basis and publish results
- Develop Training Planner for the year based on the Training Needs Assessment.
- Deliver relevant training program under specified timelines
- Ensure individual and organization wide training needs are fulfilled
- Coordinate with Operations for successful implementation of training modules
- Closely track progress and maintain records of all training activities.
- Monitor trainees progress and provide feedback to them and their managers on an ongoing basis
- To play an active role in training the Trainers

Creating reports and training dashboards for client and stakeholders

**Salary**: ₹300,000.00 - ₹350,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Can you relocate to Hyderabad?
- What is your current ctc?
- What is your expected ctc?
- Can you speak kannada fluently?
- Do you have experience in banking process?

**Speak with the employer**
+91 7044219047