Marketing and Sales Coordinator
2 days ago
**Job Title: Sales Coordinator - Head Office**
**Department**: Sales & Operations
**Location**: Head Office - Ahmedabad
**Reporting To**: Regional Sales Manager
**Experience**: 0-2 Years
**Qualification**: Graduate / MBA
**Any Local Languages**: Telugu, Kannada, Malayalam, Tamil, Hindi & English
**Job Summary**:
We are seeking a **Sales Coordinator** to support the sales team by managing internal communication, processing orders, coordinating with factory/warehouse/logistics, and maintaining customer and distributor relationships. This is a **back-end sales support role** crucial to ensuring smooth operations and timely execution of sales.
**Key Responsibilities**:
**Sales Coordination**:
- Coordinate with field sales engineers, distributors, and customers for order processing.
- Handle inquiries, prepare quotations, and follow up for order confirmations.
- Manage and maintain records of customer details, pricing, and orders.
**Order & Dispatch Management**:
- Process sales orders and coordinate with the logistics/factory team for timely dispatches.
- Track inventory and provide updates to the sales team.
- Communicate delivery timelines and resolve any logistics-related issues.
**Customer Support**:
- Assist customers with order status, basic technical clarifications, and documentation.
- Coordinate after-sales service requests and hand over details to the service team.
- Maintain strong communication with distributors and channel partners.
**Reporting & Documentation**:
- Prepare daily/weekly/monthly MIS reports on sales, orders, and dispatch status.
- Maintain updated records for sales leads, pricing, order tracking, and payment follow-ups.
- Support in generating sales performance reports for management review.
**Skills & Requirements**:
- Strong communication and coordination skills (written and verbal).
- Proficient in MS Office (especially Excel), ERP/CRM software.
- Ability to multitask and work under pressure in a fast-paced environment.
- Detail-oriented with strong organizational skills.
**Compensation**:
- (Fixed + Performance-based incentives)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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