Customer Support Executive

2 weeks ago

Yerawada Pune Maharashtra, India Growinity solutions Full time

Position: UK Voice - Inbound Sales, Retention, Collections

Location: Work From Home (WFH)

Note: First 3 months of training will be conducted at the office.

Roles & Responsibilities:

- Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales.
- Retention: Manage customer accounts, resolve issues, and retain customers.
- Collections: Communicate with customers to collect payments and address concerns.

Eligibility Criteria:

- Qualification: Graduate or Undergraduate.
- Experience: Minimum 6 months of international experience in a BPO.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Immediate joining.

Key Details:

- Shifts: UK Rotational Shifts.
- Off Days: Two consecutive weekly offs.
- Salary: Up to ₹4.50 LPA (₹30,000 in-hand per month).
- Transport: Transport facility available.

Training:

- The first 3 months of training will be office-based. Post-training, employees will transition to working from home (WFH).

Interview Process:
1. HR Round (Virtual)

2. VNA Round (Virtual)

3. Operations Round (Virtual)

**Job Types**: Full-time, Permanent

Pay: ₹11,000.91 - ₹29,842.62 per month

Schedule:

- Day shift
- Night shift
- Rotational shift
- UK shift
- US shift

Application Question(s):

- Do you have work experience in BPO?

**Language**:

- English (required)

**Location**:

- Yerawada, Pune, Maharashtra (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (required)
- Overnight Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 7620293810

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