Am-workforce Relation Admin

**_Ready to shape the future of work?_**

**_At Genpact, we _**_don’t_**_ just adapt to change—we drive it. AI and digital innovation are redefining industries, and _**_we’re_**_ leading the charge. Genpact’s _**_AI Gigafactory_**_, our industry-first accelerator, is an example of how _**_we’re_**_ scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to _**_agentic AI_**_, our breakthrough solutions tackle companies’ most complex challenges._**

**_If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team _**_that’s_**_ shaping the future, this is your moment._**

**Responsibilities**

**1. Team Leadership**:
**Lead a team of analysts, ensuring**timely** and**accurate** processing.**

**Monitor team performance and provide coaching to enhance efficiency.**

**2. Documentation**:
**Maintain detailed and organized documentation of all case-related activities**in accordance with** internal policies and legal standards.**

**Prepare Case Summaries: Draft clear, concise, and factual case summaries to support HR decision-making and legal review if necessary.**

**Investigation Support**:Assist** in conducting internal investigations related to employee conduct or workplace concerns.**

**3**. Compliance**:
**Ensure case management practices align with company policies, local**labor** laws, and ethical standards.**

**_ _**

**4.**Reporting**:
**Generate periodic reports on case trends, resolution timelines, and compliance metrics.**

**Analyze** trends and provide insights to improve operations.**

**Qualifications we**seek** in you**

**Minimum Qualifications**

**Bachelor’s degree in HR, Finance, Accounting, or a related field.**

**Relevant** years of workforce relations admin experience, with**some** year in a supervisory role.**

**Advanced**proficiency** in HRMS software and reporting tools.**

**Five Days working from Office**

**Preferred Qualifications/ Skills**

**Certification in HR management or HR operations.**

**Experience in process improvement and automation.**

**Preference of an understanding of Workday module**

**Key Skills and Attributes**:
**Leadership and team management skills.**

**Analytical mindset with attention to detail.**

**Strong communication** and stakeholder management abilities.**

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**_Why join Genpact?_**

**_Be a transformation leader_**_ - Work at the _**_cutting edge_**_ of AI, automation, and digital innovation_**

**_Make an impact_**_ - Drive change for global enterprises and solve business challenges that matter_**

**_Accelerate your career_**_ - Get hands-on experience, mentorship, and continuous learning opportunities_**

**_Work with the best_**_ - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_**

**_Thrive in a values-driven culture_**_ - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_**

**_Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._**

**_Let’s_**_ build tomorrow together._**

**_ _**

**_Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, _**_color_**_, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._**

**_Job_**_Assistant Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Master's / Equivalent_

**_ Job Posting_**_Jun 2, 2025, 4:23:36 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_