Principal Associate

Voyager (94001), India, Bangalore, Karnataka

Principal Associate - HRBP

At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.

Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart - a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts.

Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change.

At DataLabs, Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.

DataLabs is looking for a Manager - HRBP who will be working with heads of lines of businesses in our Financial Services division to understand contemporary business needs. The role encompasses developing and motivating an exceptional business team that is drawn from elite campuses, and focused on our mission to develop world class data products.

**Responsibilities**:
Capital One is seeking an HRBP to help amplify their people strategy and drive enhanced employee experience and culture for the organization. In this role you will be responsible for:

- Strategic HR Consulting : Collaborate with Business Leadership to develop and drive the HR agenda and people initiatives that support organizational goals, support business growth and elevate overall talent bar. Partner with stakeholders to build effective relationships and understand business imperatives. Design and develop appropriate messaging and events/ workshops that reinforce our culture and values
- Talent Management : Lead talent planning and talent development for the business. Identify key talent in the team and develop differential talent investment strategies to ensure that the organization has the right skills in place for long-term success. Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework)
- Performance Management : Drive the annual performance management process, helping people leaders set clear goals, provide feedback and effectively support the calibration process.
- Organizational Design & Workforce Planning: Support organizational changes, including re-structuring and realignment exercise to support business strategies & design principles. Advise on demand planning for the business by analyzing workforce trends, providing insights into time to hire, turnover, skillset mapping, etc.
- Data Driven Decision Making : Use HR analytics to provide insights and recommendations on employee pulse, retention, attrition metrics, etc. that drive better decision making across the business.
- Compensation Strategy : Support the annual compensation review cycle for the business. Work with recruiters and leadership to recommend appropriate compensation for new hires in the business.
- Employee Experience : Drive employee engagement and collaborate with internal & external stakeholders to maximize overall employee experience.
- Associate Relations : Act as the point of contact for associate relations issues, providing guidance on conflict resolution, disciplinary actions and fostering a positive workplace environment. Consult with associates, managers, and HR partners who require assistance on HR-related issues
- Policy and process : HR Process and Policy owner ensuring that appropriate controls are in place for all HR practices. Leveraging best practices and industry standards. Ensuring we meet our DEIB goals and lead initiatives on DEIB & Culture

Qualification:

- Education & Experience : We are looking for someone with MBA/ PG in HR with at least 8 years of experience in a HRBP or similar role
- Skills & Competencies:

- Strong interpersonal and communication skills with an ability to build relationships across levels in an organization
- Technical knowledge of HR frameworks
- Sound understanding of performance, talent management and compensation processes
- Excellent problem solving abilities, strategic thinking and analytical skills
- Experience in handling employee relations situations/conflict resolution
- Ability to work on Google sheets and decks & create presentat