Receptionist

6 days ago

Surat Gujarat, India L. P. SAVANI ACADEMY, VESU Full time

**Job Summary**:
**Key Working Hours**:

- 08:00 AM to 05:00 PM **OR** 07:00 AM to 04:00 PM
- **Alternate Sundays Working: 09:00 AM to 12:00 PM (Compulsory)**

**Responsibilities**:

- **Front Desk Management**:

- Greet and welcome all visitors, parents, students, and staff in a warm, professional, and courteous manner.
- Serve as the first point of contact, providing accurate information and directing individuals to the appropriate personnel or departments.
- Maintain a tidy, organized, and presentable reception area at all times.

**Communication Handling**:

- Answer, screen, and forward incoming phone calls promptly and professionally.
- Take clear and concise messages and ensure they are delivered to the intended recipients.

**Visitor and Student Support**:

- Manage the visitor log, issue gate passes, and ensure compliance with school security protocols.
- Assist students with general inquiries, provide directions, and help resolve minor issues.
- Liaise with parents regarding various school-related matters, including providing information on school policies, events, and schedules.

**Administrative Support**:

- Perform general administrative duties such as data entry, filing, photocopying, scanning, and faxing.
- Support school events and activities by assisting with registration, information dissemination, or other logístical tasks.

**Record Keeping**:

- Maintain accurate and organized records of inquiries, appointments, messages, and visitor details.
- Handle confidential information with utmost discretion and professionalism.

**Adherence to Policies**:

- Strictly adhere to all school policies, procedures, and safety guidelines.

**Qualifications**:

- **Education**:Graduation** from a recognized university (essential).
- **Computer Skills**: Proficient in MS Office Suite (Word, Excel, Outlook). Familiarity with school management software is a plus.

**Experience**:

- Minimum **3 years of work experience** in a front desk, receptionist, or administrative assistant role.
- **Prior experience handling the front desk of a school is highly preferred.**

**Skills and Competencies**:

- **Exceptional communication skills** (both verbal and written) in English and Gujarati. Hindi knowledge is an added advantage.
- **Strong interpersonal skills** with a friendly and professional demeanor.
- **Excellent customer service orientation** and ability to handle queries and concerns patiently and effectively.
- **Superior organizational skills** and attention to detail.
- Ability to multitask, prioritize work effectively, and manage time efficiently in a busy environment.
- High level of integrity and ability to maintain confidentiality.
- Proactive attitude and willingness to assist where needed.
- Ability to remain calm and composed under pressure.

**Salary**:
Up to INR 18,000/- per month. Salary will be commensurate with experience and qualifications.

Pay: Up to ₹18,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Front desk: 2 years (required)

**Location**:

- Surat, Gujarat (required)

Work Location: In person

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