Customer Relationship Executive-female

6 days ago


Tripunittura, India Charutha Silks Full time

Ensure the proper customer service
- Receive the customer.
- Enquire the customer requirements.
- Give the proper directions to the customer.
- Managing incoming calls and customer service inquiries.
- Generating sales leads that develop into new customers.
- Build sustainable relationships with customers.
- Guide and lead team members to deliver services that meet or exceed the customer requirement
- Handle customer complaints; provide appropriate solutions and alternatives within the time limits
- Keep customer records (Walk-ins details/Lost Customer Details/Tele calling details) etc.
- Customer Relations Executive should know to speak English, Hindi and Malayalam as well.
- Arrange all displays are neat and tidy at all times.
- Provide proper discounts, offers and exchange of items to customers on time.
- To give awareness about Bajaj Emi cards & privilege cards to customers.
- Identify and develop problem-solving methodologies to resolve customer issues.

TEXTILE SHOP

LOCATION-TRIPUNITHURA

TIME-9.30 AM TO 8 PM

FOOD & ACCOMMODATION AVAILABLE.

YOU CAN ALSO SHARE YOUR CV AT
+91-XXXXXXXXXX

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91
+91-XXXXXXXXXX



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