Bpo Supervisor
1 week ago
Assist in the formulation of targets for individuals and teams Hire and onboard new employees Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key metrics such as call abandonment, calls waiting etc. Ensure adherence to policies for attendance, established procedures etc. Keep management informed on issues and problems Prepare monthly/annual results and performance reports
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹21,500.00 - ₹37,600.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
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Bpo Supervisor
4 days ago
Chennai, Tamil Nadu, India NTT DATA Full timePosition Overview At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees have been key factors in our company s growth and market presence By hiring the best people and helping them grow both professionally and personally we ensure a bright future for NTT DATA and for the people who...
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Supervisor Bpo
3 weeks ago
Chennai, Tamil Nadu, India C.H. Robinson Full timeC H Robinson is seeking a dedicated Supervisor BPO Lead - Quality Assurance to join our team In this role you will manage and develop your team ensuring operational excellence and compliance with processes You will set yearly KPIs to support strategic objectives and oversee team operations to meet the needs of CHR Offices As a trusted leader you will solve...
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BPO Supervisor
7 days ago
Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPosition Overview:At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the...
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BPO Supervisor
4 weeks ago
Chennai, India NTT DATA Full timeJob Description Clients Business problem to solve? Our Client is one of Leading Health Plan in US providing services in Florida state , NTT are getting into contract with Client to manage End to End Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients bring about...
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Bpo Supervisor
1 week ago
Chennai, Tamil Nadu, India NTT DATA Full time**NTT Data Services is Hiring!** **Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and...
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BPO Supervisor
3 days ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearBPO Supervisor NTT Data Services is Hiring Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best...
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Bpo Voice Process
1 week ago
Nungambakkam, Chennai, Tamil Nadu, India GuiRes Solutions Pvt Ltd Full time**Job description**: **Job Title : BPO ( Voice Process )** **About Company** Guires Group is a renowned global provider of services in advanced Contract Research, Data Science, Development, Pilot Manufacturing, Education, Consulting and outsourcing. Under our diverse brand portfolio, we are dedicated to facilitating the development of innovative products and...
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Customer Financial Services Supervisor
8 hours ago
Chennai, Tamil Nadu, India Fedex AMEA Full timeShip to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing **What you will be doing**: We are seeking a **Customer Financial Services Supervisor** to manage and oversee our BPO vendor operations on-site. Acting as the critical bridge between FedEx and the vendor, you will provide coaching and guidance to the vendor’s team,...
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Bpo-quality Trainer/ Supervisor
8 hours ago
Chennai, Tamil Nadu, India Eureka Outsourcing Solutions Pvt Ltd Full timeRole: Quality Training Supervisor/ Trainer Experience: 2 + year as trainer **Salary**: Upto 4 Lpa **Job description** - Conducting product and process training at all levels Telecallers / Teamleader / Managers. - Conducting quality and training session whenever required. - Managing a team of Quality officers. - Conducting DRA new and refresher training -...
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BPO Voice Process
2 weeks ago
Nungambakkam High Road, Chennai, Tamil Nadu, India GuiRes Solutions Pvt Ltd Full time ₹ 2,50,000 - ₹ 3,00,000 per yearJob description:Job Title : BPO ( Voice Process )About CompanyGuires Group is a renowned global provider of services in advanced Contract Research, Data Science, Development, Pilot Manufacturing, Education, Consulting and outsourcing. Under our diverse brand portfolio, we are dedicated to facilitating the development of innovative products and solutions...