Computer Operator
4 days ago
A computer operator in a game zone is primarily responsible for the **smooth operation and maintenance of all gaming hardware and software**, providing technical support to users, and assisting with general customer service and administrative tasks. Key Responsibilities and Duties
- **System Monitoring & Operation**: Monitor all computer systems, game consoles, and network performance to ensure maximum uptime and a seamless gaming experience for customers.
- **Technical Support & Troubleshooting**: Diagnose and resolve minor hardware and software malfunctions quickly to minimize disruption. This includes addressing user issues with game access, connectivity, or equipment operation.
- **Customer Assistance**: Welcome and assist customers, explain game rules and safety instructions, and guide them on using the equipment. Strong communication skills are essential.
- **Maintenance & Inventory**: Perform routine preventive maintenance on all equipment (e.g., cleaning machines, installing updates/patches), maintain an inventory of computer supplies and spare parts, and report major issues to management or external technicians.
- **Data and Record Keeping**: Maintain accurate logs of system performance, incidents, maintenance activities, and user requests.
- **Software Management**: Install and configure software, game updates, and security patches as needed, ensuring all systems are secure and up-to-date.
- **Administrative Tasks**: Handle ticketing, billing, and cash/card transactions accurately, which may also involve generating reports and performing general clerical duties.
- **Environment Upkeep**: Ensure the game zone area is clean, organized, and safe for all patrons and staff.
Pay: ₹10,272.43 - ₹13,000.00 per month
Work Location: In person
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