Retail Sales Support/ Customer Service Executive

6 days ago


Barakhamba Delhi Delhi, India Dhampure Speciality Sugars Ltd Full time

**Job Overview**:
Join us as a Retail Sales Support cum Customer Service representative. Your main focus is to provide excellent customer service and support retail sales operations.

**Role & responsibilities**:

- Handle inbound and outbound calls for customer inquiries and orders.
- Assist with product information, pricing, and guide customers through purchases.
- Address customer complaints promptly and professionally.
- Support sales operations by coordinating with the team for order processing.
- Ensure accurate order processing and timely delivery.
- Gather customer feedback and insights for the sales team.
- Maintain a positive and customer-friendly retail environment.
- Stay updated on product knowledge and promotions.
- Contribute to team meetings and improve customer service processes.
- Proven experience in sales, telemarketing, or customer service.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to work independently and as part of a team.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Barakhamba, Delhi, Delhi (required)

Work Location: In person

**Speak with the employer**

+91 8800900146


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