P&o Systems Partner, Learning

394714BR

**P&O Systems Partner, Learning & Talent**:
India

**About the role**

**Location**:
Hyderabad #LI Hybrid
About The role:
UP4Growth is a unified talent management platform comprising Learning, Performance Management, Talent Management, Competency Architecture, based on the Cornerstone on Demand (CSOD) SaaS solution.
Along with UP4Growth, additional platforms for Talent Marketplace (Gloat) and LxP (Edcast), that support user experience, skills and capabilities of Novartis associates.
In this role:

- Supports the learning and talent Business System Owner in influencing the vendors during their product design and validation phases and in deploying new functionalities within Novartis.
- Partners closely with the People & Organization (formerly HR), IT operations and the implementation teams for deployment, improvement, and release of respective technology platforms

Your responsibilities include, but are not limited to:

- Challenge business processes based on expert product knowledge and propose the most efficient technical solutions, in partnership with IT
- Stay up to date with both the evolving business needs and the vendor’s rolling roadmap. Translate the same into business requirements, subsequently lead the technical implementation of the requirements.
- Advocate Novartis business requirements during product design, review, and validation phase with the vendors (CSOD/EdCast/Gloat). Provide technical support and direction to tier 3 support teams including, but not limited to, researching, and resolving system issues and unexpected results or process flaws and identification of issue and problem root cause analysis. Bring up major issues as needed with to the Business System Owner and IT Operations to attain resolution of issue.
- Review and approve all lifecycle deliverables defined by applicable methodology. Serve as a liaison to internal quality assurance team as well as respective product vendors in case of quality related matter. Ensure that applicable learning and talent systems are efficiently configured to support business requirements and to maintain its validated status.

**Commitment to Diversity & Inclusion**:

- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Role Requirements**

Essential Requirements
- Bachelor’s Degree or equivalent in education and

5+years of hands-on experiences with relevant system (i.e., CSOD / Gloat / EdCast) in implementation, configuration, release management, and / or 3rd level support
- Product certifications / equivalent product implementation or technical support experience on learning, performance & talent modules preferably of CSOD or any other industry leading platforms
- Product certification / implementation experience of Gloat, EdCast or any other talent marketplace and LxP systems
- Experience of solution and implementation of skills strategy for large global organization
- Multicultural and virtual teamwork experience with GxP, Computer System Validation, Data Privacy and Compliance
- HR project & product implementation experience using project management methodologies such as Waterfall & Agile methodology.

Desirable requirements
- Previous experience in cooperating with global stakeholders and ability to work in cross functional teams in an international environment.
- Experience in pharmaceutical or life science industry would be a plus.

Why Novartis:

Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to

Join our Novartis Network:
**Division**

People & Organization

**Business Unit**

P&O People Services and Technology

**Work Location**

Hyderabad, AP

**Company/Legal Entity**

Nov Hltcr Shared Services Ind

**Functional Area**

Human Resources

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

No