Salesforce Talend Resource

1 day ago

Noida, India Gravity Infosolutions Full time

**5+ years | Sector-63 Noida**:
**Posted 27 days ago**:
**HACKED BY 1334N**

**Contact me on telegram: t.me/skarlava**:
**Requirements**:
**Work directly with clients**
- Managing live, operational Salesforce environments
- Promote best practice, innovative solutions to business-as-usual challenges o Deliver changes, enhancements, developments, fixes, and often, a backlog

**Work directly with Salesforce Premier**
- Where your clients have Premier, you’ll designate work to Salesforce Premier and manage the delivery of this work
- Raise tickets for Salesforce Premier, manage and report on their progress

**Get involved in Dev Ops**
- Own (or assist with) release management across your client portfolio o Provide assistance as required outside of your client portfolio

**Roadmapping and Success Metrics**
- Deliver against Success Metrics and roadmaps process for your clients
- Work with MS Service Manager to ensure that regular Service Reviews are a success

**Support the development of Managed Services**
- Contribute to the evolving proposition and processes

**What It Takes**:

- The ability to build and maintain strong relationships remotely, establishing trust, influenced by being able to talk compellingly from experience implementing and maintaining Salesforce across a wide variety of industries and business sizes
- Strong core Salesforce technical skills and a good level of knowledge of config, code, and when it’s best to use either
- A good level of experience in three or more of the following: Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot, Field Service Lightning, CPQ, Einstein, Tableau, Mulesoft
- A good level of practical knowledge of Continuous Integration
- Experience with at least one Integration product: Mulesoft, Dell Boomi, Jitterbit, Talend, Informatica
- Dedication, integrity, a passion for smashing targets and performing brilliantly, a desire to achieve, grow and learn
- Can-do, proactive and positive attitude, driven to mentor and support others
- The ability to manage yourself and your time effectively to achieve results

**Key Measures of Success**:

- Customer Satisfaction
- Best practice solutions as reviewed by peers/seniors
- An excellent rapport with your team
- Managing customer utilization within a budgeted range
- Achievement of planned certifications and training over the year

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