Insurance Coordinator
5 days ago
**Key Responsibilities:1. Insurance Claim Handling**
- Receive accident or damage vehicles and collect necessary information from customers.
- Register insurance claims with respective insurance companies.
- Prepare and submit **estimation reports**, **photographs**, and **repair orders** to insurers.
- Coordinate **survey scheduling** with insurance surveyors or assessors.
- Ensure timely approval for repair jobs from the insurance company.
**2. Documentation & Administration**
- Prepare, verify, and maintain all insurance-related documentation.
- Maintain records of claims, approvals, pending cases, and payments.
- Follow up on claim settlements and ensure payment collection from insurance companies.
- Handle billing procedures for both the insurer and the customer (if partial claim).
**3. Coordination & Communication**
- Coordinate between customers, the workshop’s technical team, and insurance surveyors.
- Explain the claim process to customers and update them on claim status.
- Work closely with Bodyshop advisors and estimators to ensure accuracy in estimates.
- Maintain strong relationships with insurance representatives and surveyors.
**4. Compliance & Reporting**
- Ensure all insurance claims adhere to company and insurance provider policies.
- Track claim turnaround times and report delays or issues to management.
- Submit daily/weekly/monthly claim status reports to the workshop manager.
**Job Types**: Full-time, Permanent
Pay: ₹23,000.00 - ₹32,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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