Tele Caller Executive

2 days ago

Rohini Sector Delhi Delhi, India PANSARI INDUSTRIES Full time

Job Description: Telecaller

**Position Title**: Telecaller
**Location**:Pansari Group 33/9, Main Bawana Road, Shahbad, Near Rohini Sector 16, Maruti Suzuki True Value, Opposite Battra Motors.

**Job Type**: Full-time

**Job Overview**:
We are seeking a dynamic and results-driven **Telecaller** to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, introducing our products or services, and generating leads or sales. The role requires strong communication skills, a persuasive attitude, and the ability to engage with customers effectively.

**Key Responsibilities**:

- **Outbound Calling**: Make calls to potential customers to introduce products/services, answer inquiries, and promote offerings.
- **Lead Generation**: Identify and qualify potential leads by following up on inquiries, referrals, or other sources.
- **Customer Interaction**: Engage with customers to understand their needs and provide information or solutions.
- **Sales Conversion**: Persuade customers to make purchases, book appointments, or request additional information, depending on the nature of the business.
- **Record Keeping**: Maintain accurate and up-to-date records of customer interactions, sales activities, and feedback in the CRM or database.
- **Follow-ups**: Ensure timely follow-up with customers as necessary to close sales or nurture relationships.
- **Product Knowledge**: Stay updated on product offerings, promotional materials, and services to present accurate and relevant information to customers.
- **Customer Service**: Provide high-quality customer service by resolving queries and addressing concerns promptly.
- **Performance Tracking**: Meet or exceed daily, weekly, and monthly targets for calls, leads, and sales as set by the company.

**Qualifications & Skills**:

- **Education**: High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
- **Experience**: Prior experience in telecalling, sales, or customer service is preferred, but freshers may also apply.
- **Communication Skills**: Excellent verbal and written communication skills, with a persuasive and engaging phone manner.
- **Problem-Solving**: Ability to handle objections and questions effectively, demonstrating a customer-first approach.
- **Organizational Skills**: Strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.
- **Tech-Savvy**: Basic knowledge of CRM software and Microsoft Office Suite.
- **Target-Oriented**: Ability to meet and exceed targets, with a positive attitude and drive to achieve sales goals.

**Additional Requirements**:

- Ability to work independently and as part of a team.
- Flexibility to work in shifts if required.
- Ability to work under pressure and handle rejection positively.

**Working Conditions**:

- **Work Hours**: 10:00 AM TO 6:30 PM

**How to Apply**:
Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

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