Order Processing Executive

2 weeks ago


Mulund Mumbai Maharashtra, India Indigo Prints Smart Pvt Ltd Full time

Job Brief:
**Responsibilities**:
Provide administrative support to sales representatives, including preparing customer quotes, orderentry, data entry, and other related duties.

 Manage customer accounts and ensure customer satisfaction.

 Respond to customer inquiries and resolve customer complaints in a timely manner.

 Develop and maintain relationships with customers.

 Process orders and ensure timely delivery.

 Coordinate with the warehouse for the material dispatch

 Coordinate with the ASM for the all order related details also customer information.

 Take follow-up with the courier team.

 Do the payment recovery timely.

 Prepare reports regarding sales performance, customer satisfaction, and other metrics.

 Track and maintain accurate records of sales leads and customer data.

 Assist in the development and implementation of sales strategies.

Requirements & Skills:
Excellent problem-solving and communication skills

Bachelor’s degree in Business, Marketing, or a related field.

At least 3 -4 years of experience in a sales or customer service role

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 5 years (preferred)

Work Location: In person


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