Customer Support Executive(Fluent English)

2 weeks ago


Kolkata West Bengal, India BDV Private Limited Full time

**Key Responsibilities**:

- Address and resolve customer complaints, ensuring positive outcomes and customer satisfaction.
- Provide product/service information, troubleshooting assistance, and guidance to customers.
- Maintain accurate records of customer interactions, issues, and resolutions in our CRM system.
- Collaborate with internal teams (sales, technical support, etc.) to ensure the efficient resolution of complex issues.
- Follow up with customers to ensure that issues are resolved and satisfaction is achieved.
- Assist with returns, exchanges, and warranty claims.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person



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