Front Office Executive

7 days ago

New Delhi, India TMS Hotels Full time

Responsibilities:

- Following the Govt. COVID Guidelines, ensuring the Hotel functionality as per Govt SOPs.
- Resolve issues regarding hotel services, amenities, and policies.
- Corporate client handling and take part in new client acquisition along with the sales team whenever required.
- Handling International Guests and informing FRRO with proper channel.
- Running different promotional activity for customer and creating packages for group bookings.
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Maintains guest room key storage.
- File room keys.
- Knows how to use front office equipments and PMS.
- Process guest check-ins and check-outs.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repairing work.
- Uses proper telephone etiquettes.
- Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
- Uses proper mail, package, and message handling procedures and record details.
- Advise guest of any messages, mail, faxes, etc. received for them.
- Inform guest of the room key procedures.
- Issue parking passes/validate valet parking tickets.
- Communicate services and amenities of the hotel to guests.
- Direct Bell Person to escort guest and transport their luggage to the room.
- Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
- Attends department meetings.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, Is aware of accident prevention policies.
- Maintains the cleanliness and neatness of the front desk area.
- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

COVID-19 considerations:
Following all Govt precautions for covid-19

Ability to commute/relocate:

- Sector-7 Dwarka, New Delhi - 110077, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- Hotel management: 3 years (required)
- Hotel & Accommodations Occupations: 1 year (required)

  • Front Office Executive

    3 weeks ago

    New Delhi, India GPC Medical Ltd. Full time

    Job description We are looking for an experienced Front Office Executive to manage our front desk operations and provide excellent service to our clients, partners, and visitors. The right candidate will have strong leadership qualities, great attention to detail, and a passion for creating a positive customer experience, especially in the healthcare sector....

  • Front Office Executive

    3 weeks ago

    New Delhi, India GPC Medical Ltd. Full time

    Job descriptionWe are looking for an experienced Front Office Executive to manage our front desk operations and provide excellent service to our clients, partners, and visitors. The right candidate will have strong leadership qualities, great attention to detail, and a passion for creating a positive customer experience, especially in the healthcare...

  • Front Office Executive

    3 weeks ago

    New Delhi, India GPC Medical Ltd. Full time

    Job descriptionWe are looking for an experienced Front Office Executive to manage our front desk operations and provide excellent service to our clients, partners, and visitors. The right candidate will have strong leadership qualities, great attention to detail, and a passion for creating a positive customer experience, especially in the healthcare...

  • Front Office Executive

    4 days ago

    New Delhi, India RKCA & Co. LLP, Chartered Accountants, Tax & Corporate Advisory Full time

    Company DescriptionRKCA & Co. LLP, Chartered Accountants, Tax & Corporate Advisory, is a leading Chartered Accountancy Firm in India offering a wide range of consulting services across India and abroad. With a client base of over 100 companies, RKCA specializes in audits, consulting, financial advisory, risk management, tax services, and corporate advisory,...

  • Front Office Executive

    14 hours ago

    New Delhi, India RKCA & Co. LLP, Chartered Accountants, Tax & Corporate Advisory Full time

    Company Description RKCA & Co. LLP, Chartered Accountants, Tax & Corporate Advisory, is a leading Chartered Accountancy Firm in India offering a wide range of consulting services across India and abroad. With a client base of over 100 companies, RKCA specializes in audits, consulting, financial advisory, risk management, tax services, and corporate advisory,...

  • Front Office Executive

    3 weeks ago

    New Delhi, India GPC Medical Ltd. Full time

    Job descriptionWe are looking for an experienced Front Office Executive to manage our front desk operations and provide excellent service to our clients, partners, and visitors. The right candidate will have strong leadership qualities, great attention to detail, and a passion for creating a positive customer experience, especially in the healthcare...

  • Front Office Executive

    13 hours ago

    New Delhi, India Sukoon Health Full time

    About the jobAbout SukoonSukoon Health is building India's first specialized chain of hospitals to cater to acute and severe mental health conditions.We plan to set up 1000 beds across 40 units for adult, acute inpatient care across India. Additionally, we have aspirations to expand into specialized segments of de-addiction, child development disabilities,...

  • Receptionist & Front Office Executive

    1 week ago

    New Delhi, India INSTITUTE OF ROAD TRAFFIC EDUCATION Full time

    Location: Surajkund Badhkal Road, Faridabad, HaryanaType: Full-timeExperience: 0-6 monthsRole OverviewWe are inviting applications for the position of Receptionist & Front Office Executive to join our dynamic administrative team.The selected candidate will serve as the first point of contact for visitors and stakeholders, ensuring a professional and...

  • Receptionist & Front Office Executive

    6 days ago

    New Delhi, India INSTITUTE OF ROAD TRAFFIC EDUCATION Full time

    Location:Surajkund Badhkal Road, Faridabad, Haryana Type:Full-time Experience:0-6 monthsRole Overview We are inviting applications for the position of Receptionist & Front Office Executive to join our dynamic administrative team. The selected candidate will serve as the first point of contact for visitors and stakeholders, ensuring a professional and...

  • Front Office

    2 weeks ago

    New Delhi, India Bel-La Monde Hotel Chattarpur,New Delhi Full time

    **Front Office Executive controls the flow of people through the organization** and ensures that all the receptionists are performing their task in a timely manner. His main duties include answering the calls, attending the guests, overseeing the front office operations and maintaining the contact list of clients. **Salary**: ₹15,000.00 - ₹21,000.00 per...