Client Experience

5 days ago

Pune Maharashtra, India The Murphy Studio Full time

**Position**: Client Experience & Project Partner
**Location**: Pune, SB Road (On-site)
**Company**: The Murphy Studios

About Us

At **The Murphy Studios**, we craft bespoke design and production experiences for a global clientele. Our work blends artistry, innovation, and meticulous execution to deliver projects that embody elegance and precision. We pride ourselves on being more than just a design studio — we are curators of luxury experiences.

Role Overview

We are looking for a dynamic **Client Experience & Project Partner** to serve as the bridge between our discerning clients and our creative teams. This role goes beyond coordination — it is about ensuring a seamless client journey while orchestrating flawless project delivery. If you thrive in fast-paced creative environments and have a flair for client communication, this role is for you.

Key Responsibilities
- Be the **primary liaison** for clients, ensuring their vision is clearly translated into actionable project deliverables.
- Partner with internal design & production teams to manage timelines, schedules, and client expectations.
- Provide accurate **ETAs, delivery milestones, and progress updates** to both clients and the team.
- Proactively track project status, flag bottlenecks, and drive timely resolutions.
- Maintain premium standards of **client servicing**, ensuring every interaction reflects Murphy Studios’ luxury ethos.
- Organize project documentation, meeting recaps, and follow-up communications.
- Support designers and production leads by aligning resources and timelines.
- Manage client feedback loops with tact and professionalism, balancing creative vision with delivery feasibility.

**Requirements**:

- 1-2 years of experience in **project coordination, client servicing, or account management**, ideally within a creative, design, or production environment.
- Understanding of **design production workflows**; exposure to luxury/premium projects is highly valued.
- Exceptional **communication, presentation, and interpersonal skills**.
- Organized, detail-oriented, and adept at multitasking under tight deadlines.
- A natural client partner — empathetic, polished, and solution-oriented.

What We Offer
- Opportunity to manage **prestigious luxury design projects**.
- A creative, collaborative, and inspiring studio culture.
- Growth pathways in **client relationship management & creative operations**.

If you’re passionate about delivering premium client experiences and managing creative excellence, let’s create something extraordinary together.

Pay: ₹300,000.00 - ₹350,000.00 per year

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

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