Telecaller

1 day ago


Thiruvananthapuram, India Veranda Race Learning Solutions Pvt Ltd Full time

**Roles and Responsibilities**
- Counselling potential learners, helping them plan their career path and understanding how Veranda Race can catalyse their career.
- Carrying weekly enrolment /revenue and collection target. - Establishing the uniqueness and effectiveness of Veranda Race model of online/blended learning.
- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone calls, sales closing, and post-sales relationship management.
- Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. - Manage large amounts of Inbound calls / Outbound calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers

**Experience Requirement**
- 1 year and above sales experience
- Specially in Edu-Tech company (Preferable)

**Salary**: Up to ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Tele sales/ Telecaller: 1 year (preferred)
- tele sales: 1 year (preferred)

**Language**:

- Malayalam (required)
- English (required)

**Speak with the employer**
+91 9150095020


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