Business Sales Operations Executive

4 days ago

Chennai Tamil Nadu, India GoGoX Full time

**What you will deliver**
- Coordinate with **B2B clients** to receive and manage transport orders, ensuring seamless execution.
- Assign, track, and monitor orders using the **Transportation Management System (TMS)**.
- Liaise with **internal teams** to ensure timely service delivery.
- Maintain strong and effective communication with **clients and internal stakeholders** to resolve issues promptly.
- Identify opportunities for **upselling, cross-selling,** and offering value-added logistics solutions.
- Analyze **operational and sales data** to enhance efficiency, service performance, and profitability.
- Track and report on **key performance metrics**, including order turnaround time, client satisfaction, and revenue growth.
- Support **teams** with documentation, MIS preparation, and process improvement initiatives.
- Demonstrate initiative and leadership in **problem-solving, service recovery,** and achieving business targets.

**Who You Are**
- ** Minimum 1 year** of experience in **Sales Operations, Business Coordination, Transportation, or Logistics (B2B)**.
- Strong **client coordination, communication, and stakeholder management** skills.
- Proficiency in **Hindi and English** (spoken and written).
- Good analytical skills with experience in **data interpretation and MIS reporting**.
- Demonstrated ability to **drive efficiency and identify business opportunities**.
- ** Educational Qualification**: Any degree (Business or Management background preferred).
- Proficient in **MS Excel, CRM systems,** and digital tools for reporting and tracking.

**Key Competencies**:

- Strong ownership and accountability
- Analytical and data-driven mindset
- Problem-solving and decision-making ability
- Client-focused with strong relationship management skills
- Organizational discipline and teamwork

FWFEGIUHc6

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