Gold Loan Executive

6 days ago


Guindy Chennai Tamil Nadu, India Trunefy Infobiz Private Limited Full time

**Main Task**
- Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.
- Source new customers through BTL marketing and customer calling

**Areas of Responsibility**
- Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction_
- Promptly travel to and from the customers home while safely handling the gold in transit
- Carry out GLFH transaction while strictly adhering to process and policies
- Maintain high level of customer satisfaction
- Gold appraisal

**Generating leads for GLFH**
- By conducting BTL marketing
- Call inactive and other prospective customers
- Responsible for conversion of leads generated

**KRA**

a. Adherence of timeliness (fulfilling the appointment within a specified time)

b. Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)

c. Quality of service

d. Number of leads generated through customer visit/calls and conversion %

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 8148022199
Application Deadline: 15/02/2025


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