Telesales Executive

15 hours ago

Raipur Chhattisgarh, India Crystal heaven Full time

Here’s a **Job Description (JD)** for a **Telesales Executive in the Stock Market**:
**Job Title**: Telesales Executive - Stock Market

**Location**: [Company Location]

**Job Type**: Full-Time

**Department**: Sales

**Key Responsibilities**:

- **Lead Generation and Sales**: Proactively call potential clients and introduce them to our stock market-related products, services, and investment opportunities. Convert leads into paying customers by explaining the benefits and features of various stock market products.
- **Client Consultation**: Understand clients’ financial goals and risk profiles to recommend the most suitable stock market products such as trading accounts, equity investments, mutual funds, and more.
- **Market Updates**: Provide regular updates on stock market trends, investment opportunities, and the performance of different financial instruments to keep clients informed and engaged.
- **Achieving Sales Targets**: Meet and exceed daily, weekly, or monthly sales targets related to new accounts, trades, or subscriptions to other services.
- **Follow-Up and Relationship Management**: Maintain regular follow-ups with clients to ensure satisfaction, resolve concerns, and identify opportunities for further investment.
- **Product Knowledge**: Stay updated on the latest market trends, investment products, and financial tools to effectively educate clients.
- **Customer Support**: Assist clients with queries related to their stock trading accounts, transactions, and provide ongoing support.
- **Record Keeping**: Update CRM software with accurate client information, sales activities, and lead status to ensure smooth operations and follow-ups.
- **Compliance**: Ensure all communication with clients complies with relevant financial regulations and company policies.

**Skills & Qualifications**:

- **Understanding of Financial Markets**: Basic knowledge of stock markets, trading, equity investments, mutual funds, and related financial products is preferred.
- **Excellent Communication Skills**: Strong verbal and written communication skills with the ability to explain complex financial concepts in simple terms.
- **Sales Expertise**: Proven experience in telesales, telemarketing, or other sales roles, with the ability to close deals over the phone.
- **Target-Oriented**: Ability to work towards sales targets and performance goals, with a focus on generating revenue.
- **Customer-Centric Approach**: Strong customer service skills with the ability to understand client needs and offer solutions accordingly.
- **Tech-Savvy**: Proficient in using CRM software and basic MS Office tools.
- **Persistence and Resilience**: Ability to handle rejection and maintain a positive attitude in a fast-paced sales environment.

**Preferred Qualifications**:

- **Bachelor's Degree** in Finance, Business, Economics, or any related field.
- **Certifications**: Any relevant financial certifications (such as NISM, NCFM, etc.) would be an added advantage.

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- Communication: 1 year (required)
- Convensing: 1 year (required)
- Fluent English: 1 year (required)

Work Location: In person

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