Tele Caller Executive

2 weeks ago

Baramunda Bhubaneswar Orissa, India Odisha I.A.S & Banking Academy Full time

**Job Title**: Telecaller

**Location**: Bhubaneswar

**Department**: Sales/Customer Support

**Summary**:
**Key Responsibilities**:

- Make outbound calls to potential and existing customers.
- Explain the company’s products/services and generate interest.
- Handle inbound queries and provide necessary information.
- Follow up with customers to ensure satisfaction and maintain strong relationships.
- Maintain accurate records of customer interactions and sales in the CRM system.
- Meet daily/weekly/monthly targets for calls and conversions.
- Address customer concerns and escalate issues when necessary.
- Work closely with the sales and marketing team to optimize lead conversion.

**Qualifications & Skills**:

- Minimum **12th pass / Graduate** in any discipline.
- 0-2 years of experience in telecalling, customer service, or sales (Freshers can apply).
- Excellent communication skills in **[languages required, e.g., English, Hindi, Odia]**.
- Ability to handle objections and convince customers.
- Basic computer knowledge and familiarity with CRM tools is a plus.
- Positive attitude, patience, and ability to work in a target-driven environment.

**Salary & Benefits**:

- **Salary Range**: 8000 to 20000
- **Incentives** based on performance
- **Training & career growth opportunities**:

- **Flexible work environment**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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