Associate - Trainer (Product Training)

**Join Us in Shaping the Future of Learning at Biltrax**

We’re looking for an exceptional Associate - Learning & Development to help us institutionalize learning, build internal capabilities, and eventually power skill development across the Indian construction ecosystem. If you love designing structured training programs, collaborating across teams, and growing with purpose — this is your moment.

**Biltrax Learning & Development Cell (LDC)Proposed Role: Associate - Learning & Development**

**Objective**

To build a structured, high-impact internal training ecosystem at Biltrax that strengthens team capabilities, embeds cross-functional learning, and scales with the company's growth. The LDC Lead will anchor both internal and client-facing learning programs, ensuring continuity, quality, and evolution of knowledge.

**Role Title**
- **Associate - Learning & Development** (Official designation for hiring and internal alignment)

**Role Type**
- Will work closely with the HR team to align training with people development goals
- Full-time role
- Reports to: Founder/CEO
- Based in: Navi Mumbai (preferred)
- Initial team size: Individual contributor, may expand with interns or content support as needed

**Responsibilities**:
**Program Management**

Plan and schedule weekly/monthly training for internal teams

**Curriculum Development**

Build role-specific learning journeys (e.g., BD, Analyst, Strategy, Client Engagement); create structured coursework, modular curricula, and progression maps for different job functions, including assessments and certification paths

**Session Coordination**

Coordinate with internal/external trainers, manage logistics, prepare materials

**Content Creation**

Create or curate decks, training documents, SOPs, playbooks

**Feedback & Iteration**

Conduct surveys, measure adoption, and refine sessions based on feedback

**Client Workshops**

Organize and support training sessions/certifications for clients; lead training for analyst and pre-sales teams built specifically for client organizations; map client organizations to identify training needs and knowledge gaps for targeted capability-building initiatives

**Certification & Credentials**

Design and issue internal and client-side certifications in collaboration with management; maintain record of professionals within client ecosystems and identify opportunities to train, upskill, and certify them

**Knowledge Repository**

Maintain an internal resource bank of learning material; keep a detailed and exhaustive record of all training sessions, certifications, attendees, outcomes, and follow-ups for both internal and client-side programs; maintain individual LDC history for each team member to support performance reviews and define long-term career trajectories

**Profile Requirements**
- Demonstrated experience in designing and executing end-to-end training solutions including new hire inductions, role-based technical training, leadership development, and organizational capability building
- Possesses a scale-oriented mindset with a positive, proactive, and forward-looking approach; demonstrates the ability to institutionalize best practices with long-term thinking
- Preferred experience in the construction industry, including exposure to design, engineering, project management, site operations, research, construction materials, or training in construction-related roles
- Based in Navi Mumbai (preferred)
- Research background in construction, architecture, or related technical fields preferred
- Strong collaboration skills across departments, verticals, and external stakeholders including clients
- Very strong verbal and written communication skills; excellent documentation and presentation skills
- High analytical thinking ability and structured problem-solving mindset
- Strong reading comprehension and ability to process technical material with clarity
- Experience in designing or delivering soft skills and behavioral training, including communication, leadership, team building, and strategic thinking
- Exposure to tools such as SWOT Analysis, 360-Degree Evaluation, or psychometric assessments (e.g., MBTI, Thomas Profiling) is a plus
- Understanding of productivity, quality, and performance measurement frameworks (e.g., PQDSCM or equivalent scorecard systems) will be advantageous
- 3-6 years’ experience

**Key Objectives**
- Ensure minimum learning benchmarks are met before assigning team members to client-facing roles — similar to structured models followed by top consulting firms. Internal certifications may be mandatory for progression
- Institutionalize learning as a core pillar of Biltrax's culture, ensuring that upskilling becomes a continuous and structured process across all levels
- Help Biltrax become a more technically focused organization — with deeper internal understanding of technical aspects of the construction industry — to stay closely aligned with the evolving needs of its Clients
- Strengthen BD, Strate