Servicedesk

7 days ago

Bengaluru, India Emprego IN Full time

**Job Description** ServiceDesk Position Description 3+ yrs in Experience in IT Service desk from the global organisations of repute Proven track record in achieving KPIs and driving team SLAs Excellent communication skills and customer BAU focus Ability to build and maintain efficient working relationships in a team-based environment Strong trouble shooting techniques and analytical thinking Your future duties and responsibilities Required qualifications to be successful in this role **Insights you can act on** While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today-one of the world's largest independent providers of IT and business consulting services. At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist. Ready to become part of our success story? Join CGI-where your ideas and actions make a difference. **Skills** - Customer Service & Support - Detail-oriented - Diagnostics & Resolution - Technical Analysis **Reference** 1036434 Click here to apply

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