Customer Service/invoicing Associate

15 hours ago


Zirakpur, India Terrasparq Tech Pvt. Ltd. Full time

We are seeking dynamic and detail-oriented fresh graduates (B.Tech, B.Com, BBA, MBA) with excellent communication skills to join our Customer Service & Administration team. This role combines **customer support and invoicing/purchasing activities**, offering a holistic exposure to business operations.

This is an entry-level position that provides a strong foundation for a career in customer service, administration, or business operations.

If this role aligns with your career goals, we would love to hear from you. Please call or WhatsApp us at **8384010881 or 7986144383**, and our team will assist you with the next steps.

**Key Responsibilities**

**Customer Service**:

- Provide technical/non-technical support and ensure timely resolution of issues.
- Coordinate with production, logistics, and distribution teams for orders, returns, and service requests.
- Document and escalate customer concerns while ensuring a positive service experience.
- Ensure compliance with company policies and proper data management.

**Invoicing & Purchasing Support**:

- Prepare and process customer invoices with accuracy.
- Assist in tracking purchase orders, vendor communication, and payment follow-ups.
- Support the purchasing team in maintaining supplier records and documentation.
- Reconcile invoice discrepancies and coordinate with finance or vendors for resolution.
- Ensure proper filing of financial and procurement-related documents.

**Required Qualifications**
- **Education**: B.Tech / B.Com / BBA / MBA (Freshers eligible).
- **Communication**: Excellent written and verbal communication skills in English (other languages a plus).
- Proficiency in MS Office (Excel, Word, PowerPoint); exposure to ERP/CRM tools is desirable.
- Strong organizational skills with attention to detail.
- Basic understanding of invoicing, billing, or purchasing concepts (preferred, but training will be provided).
- Positive attitude, adaptability, and eagerness to learn.

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Ability to commute/relocate:

- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person



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